Privacy Policy

1. Why this Privacy Statement

This is the Privacy Statement of Bielebale VZW (hereinafter: "We," "Us").

This Privacy Statement describes, on the one hand, the measures We take to protect your personal data and, on the other hand, your rights as a data subject.

2. Who is responsible for processing?

Your personal data will be processed by Us. You can contact us using the following contact details:

3. What your data is processed for

Your data will be processed for the following purposes on the following legal grounds:

Purpose: To enable the provision of correct services; Legal basis: Contractual relationship.

If you object to the processing of this data, the agreement cannot logically be further executed.

Purpose: Advertising purposes (so that we can keep you informed of promotions, activities, offers, etc.); Legal basis: Consent.

Purpose: Customer relationship management; Legal basis: Consent.

Since the processing of this data is based on consent, you have the option to withdraw your consent to the use of this data without this meaning the end of our contractual relationship.

4. Where does your data come from?

We process the data you have provided to us within the framework of our contractual relationship and/or on the basis of your consent.

In addition, we also collect data based on the use of our online and offline services and process your data that we have obtained directly from third parties (network) or through the intervention of third parties (information databases, etc.).

5. Who we share your data with

The personal data we process is, in principle, not accessible to third parties and is used solely for internal purposes by Us.

Nevertheless, we do call on third parties for certain services, in which context these third parties may have access to your personal data. If this is the case, we have requested each of these service providers who process such data on our behalf to enter into separate processing agreements.

In addition, we do not pass on your personal data to other third parties unless we are legally obliged to do so.

Finally, your data may be sold to commercial organizations with your express consent.

6. How long will your data be stored and processed?

Your data will be stored for a period of ten years from the end of the collaboration. This period is dictated by a legal provision, Article 2262bis, §1 of the old Civil Code, and is in accordance with the legal provisions applicable to your contractual relationships.

7. What rights do you have as a data subject?

In accordance with applicable law, as a data subject, you have the following rights in relation to your personal data:

  • The right to access
  • The right to rectification or modification
  • The right to erasure
  • The right to restriction
  • The right to object to processing
  • The right to data portability
  • The right to withdraw your consent to processing

To exercise one or more of your above rights, please submit a request to the controller, clearly stating which right(s) you wish to exercise, and enclose a copy of proof of your identity so that we can identify you.

8. Automated decision-making

Based on the personal data you have provided, a fully automated assessment is made with regard to entering into and maintaining a customer relationship. The elements that form the basis of this assessment are existing contacts, payment details, payment terms, and order volume.

You have the right to express your opinion regarding this assessment. If you wish, both the decision and your opinion can be discussed.

9. Questions and complaints

If you have any questions or comments, please contact us via our contact page. As a data subject, you also have the right to lodge a complaint with the Data Protection Authority:

  • Data Protection Authority
  • [email protected]
  • +32 22 74 48 00
  • Drukpersstraat 35, 1000 Brussels, Belgium

10. Changes

We reserve the right to change this statement at any time. These changes will be communicated to users via the website.

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